Subscription & cancellation

Vitareve is sold as a recurring plan. You choose the rhythm at checkout:

• Every month — $44.99 per delivery.
• Every 3 months — $114.99 per delivery.
• Every 6 months — $204.99 per delivery.

All prices are in US dollars and include free shipping. There is no signup fee, no minimum number of deliveries and no cancellation fee. Your card is charged the same amount on the same interval until you tell us otherwise.

Before you pay, the page beside the buy button states the price, the interval, that the plan renews automatically, and that you can cancel at any time. Placing the order is your consent to those terms.

We keep a record of that consent — what was shown, and when you accepted it — for three years. The same terms are restated in your order confirmation email so you have them in writing without having to come back here.

We email you before every renewal, ahead of the charge, telling you what is about to be billed and when. That email contains a direct link to skip, delay or cancel that delivery.

If you have stopped receiving those emails, check your spam folder — and please tell us, because a reminder you never see defeats the point of sending it.

Go to My subscription. Enter the email address you ordered with and we send you a six-digit code. There is no password to remember and no account to create.

From there you can, in a few clicks and without contacting us:

• Skip the next delivery.
• Pause the plan and restart it whenever you like.
• Change the interval, the quantity, the delivery address or the card on file.
• Cancel outright.

You can cancel through the same channel you used to subscribe, as California's automatic renewal law requires. If you would rather not use the portal, email contact@vitareve.com from the address on the order and we will cancel it for you — we will not try to talk you out of it, and we will not route you to a phone call.

Immediately, for every future charge. There is no notice period.

If a delivery has already been charged and packed when you cancel, that parcel still comes to you — but see the refund policy: if a renewal charge caught you off guard, tell us within 14 days and we will refund it, shipped or not.

We will email you at least 14 days before any change to your price or your renewal interval takes effect, and tell you plainly what it is. If you do nothing, the new terms apply from the next renewal. If you would rather not accept them, cancel before that date and you will not be charged.

Cards expire and banks decline things for reasons neither of us controls. If a renewal payment fails we retry it a small number of times over the following days and email you so you can update the card.

If it still does not go through, we pause the subscription rather than cancel it, so your plan and your price are waiting for you when you come back. We never send a failed payment to a debt collector.